Signet Jewelers recruiting at OhioMeansJobs Center on Thursday, July 21st @ 10am-3pm

 

signet jewelers

THURSDAY, JULY 21ST
10:00AM – 3:00PM

OhioMeansJobs – Summit (The Job Center)
1040 E. Tallmadge Ave., Akron

SIGNET JEWELERS IS HIRING 

ACCOUNT REPRESENTATIVE/COLLECTIONS – FULL TIME

JOB DESCRIPTION
Contact delinquent customers by phone in order to secure payment arrangements
Resolve customer issues that may be preventing the customer from paying
Ability to achieve and exceed production standards plus other standards such as quality and compliance
Adhere to Federal and State collections and compliance regulations 

REQUIREMENTS
Strong communication skills and ability to negotiate effectively
Enjoy assisting customers who are experiencing financial challenges
Great verbal communication skills and a professional attitude
Promote positive customer relations and provide quality customer service
Good PC skills

SEASONAL CREDIT AUTHORIZER – PART TIME

JOB DESCRIPTION
Review and verify customer transactions for credit approval
Utilize the various programs on the PC to make profitable lending decisions
Place outbound calls to verify application information
Process credit applications received via the internet and instant credit
Receive inbound calls from and establish rapport with jewelry consultants
Meet the response time, call answer rate and quality service levels

REQUIREMENTS
Strong verbal and written communication skills
Solid problem solving, analytical, decision making and troubleshooting skills
God PC skills with a proficiency in keyboarding and data entry
Exhibit excellent time management
Pay attention to detail with documentation and follow-up
Customer service experience in retail or call center environment a plus

Both positions require flexible working schedules Sunday-Saturday 

PLEASE BRING YOUR ELECTRONIC VERSION OF RESUME & TWO FORMS OF ID
AND WEAR PROPER INTERVIEW ATTIRE

For Info contact Nicholas Kapusinski @ 330-630-4604 or
email resume to nicholas.kapusinski@summitomj.org

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